this post was submitted on 06 Feb 2024
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342
Ticketek ‘glitch’ appears to re-sell fan’s $659 ticket for Taylor Swift concert — “They said, ‘someone else has it, we don’t know who, we can’t check or track who has your ticket’” (au.news.yahoo.com)
submitted 9 months ago by [email protected] to c/[email protected]
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Ticketek ‘glitch’ appears to re-sell fan’s $659 ticket for Taylor Swift concert — “They said, ‘someone else has it, we don’t know who, we can’t check or track who has your ticket’”::A Taylor Swift fan believed her VIP ticket was 'stolen' from her account by Ticketek after an apparent system 'glitch'.

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[–] [email protected] 93 points 9 months ago (5 children)

This is one of the most perfect examples of a bank charge back situation I have ever seen.

[–] [email protected] 36 points 9 months ago (3 children)

You get your money back, sure, but the company has also profited off the theft of the ticket, so I think a reasonable jury/judge would find you're owed some money for that profit and maybe some more so they think twice about doing it again. You'd probably be able to take them to small claims court and get an easy settlement for the equivalent of upgraded seats on the secondary market.

[–] [email protected] 12 points 9 months ago

Also, if they had booked flights, hotels, and made other commitments to travel to the concert that money might not be easy to get back.

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