this post was submitted on 27 Jan 2024
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Work chat gone quiet? Microsoft Teams down for thousands of users - National | Globalnews.ca::Microsoft's Teams app services were down for thousands of users on Friday, according to the outage tracking website Downdetector.com.

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[–] [email protected] 5 points 9 months ago* (last edited 9 months ago) (5 children)

I feel like there is an opportunity for a local network solution to this that would be very resilient. It kind of surprises me that for medical communication you would ever want to rely primarily on an application that has to go out to the internet and back. Then again I guess companies that wish to make money probably can’t just, you know, sell a complete stand-alone product that just works. But if I were to build one for my networking class; what quality of life, or feature requirements would be preferred in a health care setting?

[–] [email protected] 5 points 9 months ago (4 children)

The hospital provides phones and has us use Teams for remote meetings and other communication. Official patient information is always recorded through Epic/Haiku. Since the majority of the staff is in the field, they'll use Teams to communicate throughout the day for staffing updates and to notify us of deaths - particularly helpful if you're me driving to the patients house and planning on giving them a massage lol.

[–] [email protected] 7 points 9 months ago (3 children)

they'll use Teams to communicate throughout the day for staffing updates and to notify us of deaths

My mind touched the void for a second reading this sentence.

Having to use shitty teams throughout the day for primary communication is already miserable enough, but the idea of people using it to report deaths in the same way I might report a dead port on a switch (knowing that somebody at some point absolutely 👍'd it) is some macabre shit.

[–] [email protected] 2 points 9 months ago

It's one of those industry things that are incomprehensible to outsiders. I work at a hospital, and my office is directly on the route between the ER and the morgue. I know how bad a day it's been by how many morgue carts roll by during a shift. Just one of those things.

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