this post was submitted on 26 Jan 2024
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163
Salesforce is the latest tech company to cut jobs with 700 layoffs, report says (www.businessinsider.com)
submitted 9 months ago by [email protected] to c/[email protected]
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Salesforce is the latest tech company to cut jobs with 700 layoffs, report says::The job cuts, which amount to about 1% of its workforce, follow a series of layoffs last year.

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[–] [email protected] 4 points 9 months ago (1 children)

It is a full fledged customer support system too, not something it's forced to do. That's the entire service cloud offering.

[–] [email protected] 1 points 9 months ago (1 children)

It might be better than when I used it like 8 years ago. It was definitely not fit for ticketing at the time but coo be made to work.

[–] [email protected] 1 points 9 months ago

Oh a lot has changed in 8 years. 4-5 years even. I've run many large international support teams out of their ticket and service cloud and they've all loved it way more than alternatives like zendesk and such.