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Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company (time.com)

submitted 9 months ago by [email protected] to c/[email protected]

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Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company::An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting by a frustrated customer.

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[–] [email protected] 13 points 9 months ago

Exactly. Play stupid games, win stupid prizes. You get what you (didn't) pay for. If you try to cut employees by using AI then you deserve this. You also deserve this if you don't pay your employees a decent wage. But they won't learn anything from this.