this post was submitted on 18 Jan 2024
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IBM is what a company that survived crossing to the other side of the enshittification fence looks like. They are profitable, for sure, but they have nothing of value to offer to an actual human being. They only speak corpo and their only semi-amiable relationships are with other corporate entities via contracts, negotiations, arbitration, and lawsuits. It's functionally and physically incapable of communicating, offering a product or relating with an average real person, for they haven't known what that is in at least three decades.
IBM has always been a business-to-business. Their name literally comes from International Business Machines.
They began that way, then they branched into personal computation when that became a thing. Then they took a machine gun to their feet in that market
It’s was too much hassle for too little profit. Their bread and butter is having regular people not remember they still exist.