Technology

59123 readers

2299 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

founded 1 year ago

MODERATORS

517

submitted 9 months ago by [email protected] to c/[email protected]

425 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 4 points 9 months ago (1 children)

Not for me. Take in consideration that I don't do a lot of shopping. Two of the maybe four times times I used a self check-out last year;

So I go to the self check-out. One of my items is on clearance. I scan it. It shows full price. turns out I needed to scan a different bar-code for the clearance. However, I can't remove the already scanned bar-code from the list, so now I need to call assistance.
My kids drink a lot of coke zero, so when it goes on sale I usually buy a lot of it. In this case, I took all that's left in the store. I scan one bottle, do a quick count and adjust the number of bottles accordingly. I place the bottle in my cart and realize I've counted one too many. I can't take it off, and now need to call assistance.

[–] [email protected] 5 points 9 months ago

This sounds like a terrible user experience. Is this a case of "we have implemented a terrible self checkout system and now no one likes to use it"?