235
Cox deletes ‘Active Listening’ ad pitch after boasting that it eavesdrops though our phones
(www.fastcompany.com)
this post was submitted on 27 Dec 2023
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this was such a weird claim, and I never really understood how it could be true specifically for phones, where they aren't in control of system software. there's like a gradient of possibility here:
so: I'm careful about what I use so my risk felt pretty low, but I also feel like if this were true security researchers would've discovered it. let alone the fact that what they describe is bandwidth and battery intensive (off-device or on-device respectively, I don't remember what they claimed as I read the 404 media report some weeks back) but it still makes me wonder: what led them to make these claims then? fascinating, pretty scary.
The spying that's openly admitted in terms and conditions should be alarming enough — if anyone actually read and understood all the legalese. Consider this: https://time.com/5568815/amazon-workers-listen-to-alexa/
I've seen Android phones activate Google Assistant seemingly at random many many many times. They're only supposed to activate when called by a specific phrase like "okay Google", but there are plenty of false positives, and every time that happens, an audio recording gets sent to Google. Same deal with Alexa and Siri. This is, of course, allowed by the terms and conditions.
At least Android makes it visible to the user when this happens. I wouldn't bet on smart TVs doing the same.
At this point there's not much you can do about it. Even if I secure my own devices and my own home network, that all goes out the window the second anyone else walks in my door with their own smartphone.
That said, I agree that the claim is likely false with third-party apps on modern smartphones from major brands. It's not easy for background activities to access the camera or microphone without the user's knowledge on iOS or Android. First-party and second-party spying is hard to avoid, though.
My take is two fold: 1- Marketing over selling their product (common practice) 2- The "always listening" devices are mainly their Smart Remotes that have a microphone built in.
#2 Seems the most likely as is a device fully in their control and can pull as much ad marketing / information gathering details from it as they want.
Bold added for emphasis, Apple claims privacy as a feature and OS control of the mic to prevent this exact sort of thing. Not only would someone have found it, it would be a news cycle on the mainstream news, and basically just the wallpaper for any tech-centric website.
I mean, fucks sake, iFixIt alone would find mics in places they shouldn't be and this would be a story.
Unfortunately, the truth is more boring, and basically pretty much every app/website most of us use are tracking us in some way unless you really seek prevention. They don't need the mic.
Wouldn't be bandwidth intensive if the device had onboard TTS. Seems pretty doable to me.
that's fair.