this post was submitted on 25 Dec 2023
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My wife used to work in a call center for a major corporation (started in mid-late 2020). During recruiting, they claimed that WFH was a possibility within certain parameters.
... After she started, it turned out that the most important parameter was "based on seniority". Between that and their low turnover rate among longer-term employees, I don't think she ever would have been allowed WFH.
She's a lot happier in a different job now.