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Rite Aid banned from using AI facial recognition to curb shoplifting (thehill.com)

submitted 11 months ago by [email protected] to c/[email protected]

14 comments fedilink hide all child comments

Rite Aid is banned for five years from using artificial intelligence (AI) facial recognition to try to curb shoplifting, the Federal Trade Commission (FTC) said Tuesday. In a press release, the age…

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[–] [email protected] 4 points 11 months ago (2 children)

Sadly, every rite aid I’ve been to in Los Angeles has a huge shoplifting problem. Not sure what the solution is but so far they hire multiple security guards and have many products behind locked counters.

[–] [email protected] 51 points 11 months ago (1 children)

The solution would be things like UBI and single payer healthcare so people can afford to live.

[–] [email protected] 15 points 10 months ago

Not something that particular store can do.

[–] [email protected] 48 points 11 months ago* (last edited 11 months ago) (1 children)

Statistically not true. And even the retail industry lobbyists has started backtracking on the claims.

The only city that has seen an increase in shoplifting in the last ~4-5 years, as I have seen in actual data analysis, is NYC. Everywhere else has seen an overall trend downward.

https://www.theatlantic.com/newsletters/archive/2023/11/shoplifting-retail-data-moral-panic/676185/
https://www.cnn.com/2023/11/17/business/shoplifting-retail-crime-stores/index.html
https://www.reuters.com/business/retail-consumer/us-retail-lobbyists-retract-key-claim-organized-retail-crime-2023-12-06/

These narratives are all about trying to make you sympathetic to stores, creating justifications to close poorly-performing locations without suffering PR consequences, and to get the public to invest in security for retail stores so that the stores can save some bottom-line cost. And just regular ol' conservative love of the penal system.

In the raw numbers, shrink in general is not a major issue for retail and shoplifting only makes up a relatively small percent of shrink. It's just a great story to point to and makes great viral videos.