this post was submitted on 02 Sep 2023
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Hey, I work in QA (not in the video game field though.) However, I can tell you there is a difference between "QA missed" and "deadlines required prioritizing other fixes."
One implies that the employees are bad at their job. Which is almost certainly not the case. I haven't played Starfield (or even clicked through to your link lol) but presumably this is something blatantly obvious. And I'm sure the QA team was frustrated letting a glaring known issue through.
QA finds issues but it's up to development teams to fix them, and strict deadlines will always hamper delivering a flawless product. But deadlines are driven by management and until the industry changes (i.e. don't preorder games) we're going to keep seeing these problems.
But as a QA professional, please don't blame us ✌️
This. You don't know what's sitting on a jira somewhere with "won't fix" tagged to it. As an ex-QA who's now a dev, we want to fix everything and we get told what we will and will not be fixing. When you see bugs in the final product that are relatively easy to reproduce, the story there is almost certainly that we found it and then the money told us not to bother with it because they think you'll buy the product anyway.
My favorite interaction ever, as a QA:
me: Our integration testing environment is constantly broken due to bad practices among all the teams that share it. They need to be aware of the contract they expose and how they're changing it before they deploy their code to any shared space.
management: Given the recent complaints about the instability of the QA environment, we've decided to shut it down and eliminate all QA positions.
Their soul would be sent to the crossroads.