this post was submitted on 16 Nov 2023
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Sorry to hear. I've been using omemo (e2ee) without a single message lost since.. perhaps 5 years ? I also don't use movim (I don't trust its model and level of stability/maturity, especially with regards to doing e2ee in the browser). I would not recommend "XMPP via Movim" either.
Edit: a word
I don't really use Movim either. I set up an account some years ago while testing different federated social networks. However, I have had that same type of issue with more 'normal' xmpp chats. It seems to me that the development is a bit too fragmented. I am hoping for continued improvements though :)