this post was submitted on 12 Nov 2023
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Mildly Infuriating
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The service charge is not a tip or gratuity, and is an added fee controlled by the restaurant that helps subsidize the staff wages so that management doesn't have to while still seeming to have reasonable prices on the menu. Also, management takes a cut as it subsidizes their wages too.
Edit: I get why this upsets some people, but the downvote button is not a disagree button. I merely restated the restaurant's explanation in plain language. I'm not agreeing with it...
If you charge me for service, I’m not paying extra for service.
Call it what it is - a junk fee so they can make their prices look lower than they are. I wouldn’t go to this restaurant a second time.
The cost of food in American restaurants includes service charger. It just not itemized. Waiters do have salaries, so it comes from somewhere.
That’s my point. This restaurant is try to bait and switch their customers by giving a misleading food price and adding a service charge. It is like a cell phone company adding garbage fees.
As for my initial comment - if you add a percentage for service, that ends my obligation to tip.
Ah! I see. You were talking exclusively about not coming back into US restaurant, not restaurant in general anywhere in the world. It was not clear for me.
Hey, look at our cheap food!
Oh, btw, we didn't tell you, but it's actually 18% more expensive than the prices on the menu.
Also, it's $10 extra for the plates and silverware.
And we also charge you for eating in as well, that's another $10.
And if you don't tip on top of that, we get really angry.
Please leave a 5 star review!
Some areas actually have different pricing for eating in vs taking out, as it's treated differently by the tax laws. Some areas also tax differently based on if it's cold or hot/cooked food, so a toasted sandwich costs a bit more than an untoasted one. Very small differences, though.
Yeah, my post was a bit of hyperbole, but I've been to a fancy restaurant a while ago, where they did make you pay for cutlery and also for the table separately.
But they didn't have a take-away option.
I was talking about service charge, not tips.
American waiters get paid, Parisian ones do it for the pleasure of serving their fellow man.