this post was submitted on 11 Nov 2023
323 points (97.4% liked)

Technology

59148 readers
3105 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 33 points 1 year ago (1 children)

If they don't have support, how do they know what's a frequent question?

[–] [email protected] 3 points 1 year ago

FAQs are just a format of writing. They are usually what developers/managers want to communicate and not necessarily what happens in support.