this post was submitted on 04 Nov 2023
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Apologies if I misled you a bit. My experience is in manufacturing, not coding. My advice would be to identify issues in terms of cost. That's what the company truly cares about. Talk to your people and find out what their biggest pain points are. Then order those issues in terms of effort to rectify vs return on investment. Problems that are low effort but high return get prioritized. Then just whittle the list down.
This takes a broader approach to metrics. But as I mentioned, metrics can be cheesed. It's hard to cheese overall cost. If you prioritized number of bugs, I'd assume the time would go up. If you prioritized time, I'd assume bugs would go up. Prioritizing either doesn't really solve the problem. You want the root cause of those bugs. Are certain bugs more prevalent (can bugs be categorized even?). Then work those down.
I'd be more then willing to flesh out some more details if you'd like. I genuinely love that kind of stuff. Unfortunately I don't have coding specific experience.