this post was submitted on 20 Oct 2023
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77
Hackers Stole Access Tokens from Okta’s Support Unit (krebsonsecurity.com)
submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]
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Okta, a company that provides identity tools like multi-factor authentication and single sign-on to thousands of businesses, has suffered a security breach involving a compromise of its customer support unit, KrebsOnSecurity has learned.

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[–] [email protected] 21 points 1 year ago (1 children)

We urge Okta to consider implementing the following best practices, including:

Take any report of compromise seriously and act immediately to limit damage; in this case Okta was first notified on October 2, 2023 by BeyondTrust but the attacker still had access to their support systems at least until October 18, 2023

Holy shit, this is absolutely beyond negligent for an authentication platform.

[–] [email protected] 4 points 1 year ago (1 children)

They need to be raked over the coals by the FTC and class actions.

[–] [email protected] 4 points 1 year ago

And as a former admin for okta (as in admin access within a enterprise) I can also say their implementation can be a pain in the ass, especially if you adopt the system after someone else was fired for, in part, screwing it up.