Disney is raking its customers over the coals with a 75% price hike for their annual subscription (originally $80.) People wonder why piracy is on the rise.
this post was submitted on 17 Oct 2023
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Anyone who calls any customer "bitchy" for not staying after raising prices deserves to jump off a cliff.
If he meant exactly what you said, I agree. But, there is an alternate interpretation of what the guy was saying:
You tend to get different kinds of customers with different price ranges. The ones who can afford to spend money generally don't give a crap about what you're billing them for, and they just want the work done properly.
The ones who aim to get a "good deal" tend to be less hands-off and more critical about the work done/supplies used and billed for. Frugal customers take extra time and sanity to field questions/suggestions, and sometimes, it's just not worth dealing with.
If raising his fee filters out the latter category, it's hard to blame him. I wouldn't want to deal with penny-pinchers either, and simply being more expensive than the competition is an effective deterrent.
And if this is a problem for you, maybe you don't deserve to be in business.
All businesses have cheap customers that you bend over backwards for but they still leave a bad review. Those types hurt businesses and force strategies to not have cheap customers.