Technology
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That may be so, but they also got deals with quite some games that were supposed to be cross-laumcher to become (timed) Epic exclusive instead. This forces you to use their garbage-teir launcher. Besides that, Epic doesn't really seem to take any action to help Linux adoption like Steam does. And as a Rocket League fan I'm also specifically pissed about how they have been running my favorite game into the ground slowly.
Epic isn't trying to beat monopolies, it's just trying to become another one.
Linux one, I wasn't aware of but that does suck.
Unfortunately, due to the behaviours of the audience they are trying to gain that is likely the best and cost effective way to gain new users. But I do totally agree their launcher sucks ass and needs work.