this post was submitted on 19 Jun 2025
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Here's a short story for this fact.
I have sold coffee machine on Monday. Next day got a message that it doesn't work. I ask what is up with it and she told me it won't start. I asked if she turned switch in the back in ON position? 1h later she writes me that it works!
I mean yeah, there is a switch in the back and a big ass ON button on the front. But I totally think that basic troubleshooting would solve this enigma before shooting the gun at me for selling a faulty device.
We used to have a poster up at work in the IT room that had a picture of a person scratching their heads and looking blankly at their laptop and the text "I've tried nothing, and I'm all out of ideas".
Some people have zero troubleshooting skills and don't even try. Their immediate reaction is to try and make it someone else's problem.