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Half of companies planning to replace customer service with AI are reversing course
(www.techspot.com)
this post was submitted on 13 Jun 2025
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If Bezos thinks people are just going to forget about not getting a $65 item that they paid for and still shop at Amazon, instead of making sure they either get their item or reverse the charge, and then reduce or stop shopping on Amazon but of his ridiculous hassles, he is an idiot.
The airline industry does this with hundreds of dollars worth of airplane tickets all the time.