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I was once accused of hacking at a former job. I used File Explorer to log into a remote system and look at files of a program we were troubleshooting, while they were logged into the desktop remotely. In those days, Windows only allowed 1 connection (plus console, but that's another story), so when I started describing the file structure, they got all quiet. Then they asked how I could see that, which I explained I just used File Explorer. They didn't know how I could use Explorer (they didn't know the difference between File and Internet Explorer) to access the server, so obviously I must be hacking. I explained how I was just looking at the files, and if that's really relevent as the software was currently broken and we were trying to fix it for them. They insisted that I stop hacking their servers. So I had to spend the rest of the session asking them to describe the file structure over the phone so I could troubleshoot their software.
You'd think this was at some podunk little company...but no, this was a multi-billion dollar oil company in Texas. Never overestimate the abilities of someone just because they work for a large company.