this post was submitted on 28 Sep 2023
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Is there anything I need to keep in mind? Does running Graphene void any warranty and cause them to deny my request? How much do I need to pay in the US?

Thanks!

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[–] [email protected] 5 points 1 year ago (2 children)

I’d like to piggy back in this. I worked for Asurion and Assurant Both are authorized for Google in warranty and insurance repairs. They have to have your device factory reset. Google claims this is a security measure which it is to a degree but it’s mostly because the pixel diagnostic suite requires full access to the biometrics on the device.

[–] [email protected] 1 points 1 year ago* (last edited 11 months ago) (2 children)

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[–] [email protected] 1 points 1 year ago

I assume they can do this and I think they plan on something like it (pretty sure I heard this from Mishaal Rahman on a podcast). But yeah the way pixel devices come apart is way more granular which is a good thing but can end up in more issues from things breaking. Google doesn’t have the best rack record with build quality unfortunately.

[–] [email protected] -2 points 1 year ago

They probably don't but want to set up limited scope testing to avoid having to argue over a battery not randomly working because a random rom is installed.

It's dumb but I get why it's done.

[–] [email protected] -1 points 1 year ago

I loved ifixit and now asurion. They have always treated me so fucking well.