Fediverse

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A community to talk about the Fediverse and all it's related services using ActivityPub (Mastodon, Lemmy, KBin, etc).

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founded 2 years ago

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Defaults are crucial for good UX and getting more users on the Fediverse (lemm.ee)

submitted 1 week ago* (last edited 1 week ago) by [email protected] to c/[email protected]

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Small things like 'Auto expand media' being set to true, can have a huge impact on user retention rate.

The vast majority of people never open or change default settings in the social media they use.

When they try out Lemmy etc., and the defaults aren’t great a lot of them will have a bad User Experience and leave.

I’m a IT professional, and joined Lemmy a few months ago, the UX sucked, most of that could have been fixed by having good defaults in place.

I powered through, but I won’t recommend Lemmy to many of my friends or family because I know they will give up due to too much friction in finding the right settings and how things work.

For the Fediverse to succeed focus needs to be put on giving people a very smooth UX from first opening a app or page, to finding enjoyment seeing and engaging with content.

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[–] [email protected] 2 points 1 week ago* (last edited 1 week ago) (1 children)

We should experiment with setting different defaults for new users.

For new signups, set 'Auto expand media' to true for half of users, give it 3 months or a year and see what effect it has on user retention.

[–] [email protected] 3 points 1 week ago (1 children)

There's faster ways to get data. We can do a few surveys on existing users. We'll get hundreds of responses easily. Perhaps multiple surveys, one for each setting.

[–] [email protected] 3 points 1 week ago (1 children)

That's a great idea, how can we get this ball rolling?

[–] [email protected] 2 points 1 week ago

Since the project is already okay with Github, perhaps a set of polls in Github with this feature, linked far and wide in Lemmy.