That's unfortunate. Nvidia can be problematic with Linux (obligatory video).

An important distinction to remember is that with a few rare exceptions, Linux distros are not for profit ventures, and the users helping are not being paid to do so. Some individuals trying to help may have more or less knowledge and experience, but they are trying. I'm willing to forgive rough edges from non-profit foundations more than for-profit companies, personally.

I understand that's little consolation for somebody who has an issue right now and needs it solved right now, but as the noose of profit models tighten, I hope people have a little more patience for volunteers trying their best.