this post was submitted on 21 Sep 2023
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Philip Paxson's family are suing the company over his death, alleging that Google negligently failed to show the bridge had fallen nine years earlier.

Mr Paxson died in September 2022 after attempting to drive over the damaged bridge in Hickory, North Carolina.

A spokesperson for Google said the company was reviewing the allegations.

The case was filed in civil court in Wake County on Tuesday.

Mr Paxson, a father of two, was driving home from his daughter's ninth birthday party at a friend's house and was in an unfamiliar neighbourhood at the time of his death, according to the family's lawsuit.

His wife had driven his two daughters home earlier, and he stayed behind to help clean up.

"Unfamiliar with local roads, he relied on Google Maps, expecting it would safely direct him home to his wife and daughters," lawyers for the family said in a statement announcing the lawsuit.

"Tragically, as he drove cautiously in the darkness and rain, he unsuspectingly followed Google's outdated directions to what his family later learned for nearly a decade was called the 'Bridge to Nowhere,' crashing into Snow Creek, where he drowned."

Local residents had repeatedly contacted Google to have them change their online maps after the bridge collapsed in 2013, the suit claims.

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[–] [email protected] 122 points 1 year ago (10 children)

Local residents had repeatedly contacted Google to have them change their online maps after the bridge collapsed in 2013, the suit claims.

Barriers that were normally placed across the bridge entrance were missing due to vandalism, according to the Charlotte Observer.

The lawsuit is also suing three local companies, arguing they had a duty to maintain the bridge.

That’s a lot of fucking negligence.

[–] [email protected] 8 points 1 year ago (2 children)

Google is not at fault here, not at all. If at all, Google is just responsible for a not fully up to date product, which could enrage consumers at worst. If that guy literally couldn't see the road he also was unable to stop for an animal or even human.
It's not Google's responsibility to drive responsible for their users; drivers need to do so safely with or without help from maps of any kind.
If the false information had caused an emergency vehicle to be misguided which led to the death of the patient I would agree that Google is at some fault.

Other than that, the companies responsible for caring about the bridge should be at fault here somewhat too, even though it's not their responsibility to - again - ensure a driver can stop in time at their current speed and the given weather conditions. Yet they should mark a road as dead end and block the road as done at eg. natural cliffs where roads are ending, with proper material, so blocks of concrete stopping even tanks.

[–] [email protected] 12 points 1 year ago* (last edited 1 year ago) (1 children)

It is not uncommon to go over 20 at night, even in the rain.

This accident could have easily happened without a GPS, because it is a very bad location and has no warnings, however without a GPS it is also unlikely he would have found himself in this area, and it did lead him directly to a road that it had been told was not passable. They do not have a large part of the liability, but they should have a responsibility to warn their users when people have told them about an extreme safety hazard for ten years.

[–] [email protected] 0 points 1 year ago

It's not uncommon to speed, drink drive, etc, that doesn't mean those things are right. There's all sorts of obstacles that might end up on a regular road that you should be able to stop for. Fallen rocks, fallen trees, pedestrians, cyclists, parked cars, traffic tailbacks.

And remember, the bridge did have warnings, which happened to be removed by vandals. That's not the city's fault.

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