this post was submitted on 21 Sep 2023
63 points (95.7% liked)

Technology

34704 readers
50 users here now

This is the official technology community of Lemmy.ml for all news related to creation and use of technology, and to facilitate civil, meaningful discussion around it.

Ask in DM before posting product reviews or ads. All such posts otherwise are subject to removal.

Rules:

1: All Lemmy rules apply

2: Do not post low effort posts

3: NEVER post naziped*gore stuff

4: Always post article URLs or their archived version URLs as sources, NOT screenshots. Help the blind users.

5: personal rants of Big Tech CEOs like Elon Musk are unwelcome (does not include posts about their companies affecting wide range of people)

6: no advertisement posts unless verified as legitimate and non-exploitative/non-consumerist

7: crypto related posts, unless essential, are disallowed

founded 5 years ago
MODERATORS
[email protected]
63
Salesforce suffers outage after breaking its own cloud (www.theregister.com)
submitted 1 year ago by [email protected] to c/[email protected]
2 comments fedilink hide all child comments
 

If you noticed something funky going on with Salesforce and its software-as-a-service empire today, it's not you: it's recovering from an hours-long outage.

As of writing, Salesforce said at 1829 UTC (1130 PT) in a status update that all of its clouds are returning to normal after suffering about a four-hour downtime.

Well, all except for Salesforce's Tableau and Mulesoft, which remain down or affected to some extent.

The IT breakdown started at 1448 UTC, and we're told by the enterprise software giant this hit "customers across multiple clouds including, Commerce Cloud, Mulesoft, Tableau, Core, Marketing Cloud Account Engagement, Marketing Cloud Intelligence, and Omni Channel."

As a result, "users are unable to log into Salesforce or access any of their services," the biz admitted.

Two hours later, the team said its ClickSoftware, Trailblazer, and Data Cloud products were also affected. At first a third-party cloud provider was thought to be to blame for intermittent networking issues causing Salesforce services to fail.

Then the tech titan said, actually, a cloud provider wasn't at fault, and Salesforce engineers "successfully executed a rollback to mitigate the issue." By 1752 UTC, the biz said its cloud systems were getting back on track, and customers should be able to log in and use their applications as usual, as long as those apps weren't Tableau or Mulesoft.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (1 children)

Yet another reason not to use SaaS. With things like Docker it's easier than ever to run your own software in house.