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What are you tired of helping and educating people about because you know they'll just be ignorant anyway? (kbin.melroy.org)

submitted 2 weeks ago by [email protected] to c/[email protected]

142 comments fedilink hide all child comments

When it comes to dealing with advertisements when they're surfing on their browsers. I've just learned recently about how Google has or is killing UBlock Origin on the Chrome browser as well as all Chromium based browsers too.

We've heard for years about people complaining, bitching, whining and vice versa about how they keep seeing ads. And those trying to help them, keep wasting time to tell these people that they're surfing without extensions. Whether it'd be on Chrome or Firefox or another browser.

By this point, I've long stopped being that helper because if you cared at all about the advertisements you see, you would've long had gotten on the wagon of getting adblockers by now. You bring this onto yourself.

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[–] [email protected] 80 points 2 weeks ago (15 children)

Before calling support, turning your device off and back on again will legitimately resolve 90% of your issues.

If you call the helldesk and the uptime of your device is more than 24 hours and you said you already rebooted it how can we trust anything else you say?

[–] [email protected] 27 points 2 weeks ago* (last edited 2 weeks ago) (5 children)

Now, conversely, if you work in support, please ACTUALLY FUCKING LISTEN TO ME when I am telling you I've already done that 17 different ways, along with tons of other troubleshooting and isolating and I'm not a technical moron and I tried every possibility to avoid calling you so can we PLEASE SKIP THE USUAL BULLSHIT SUGGESTIONS?!?!?!?!

[–] [email protected] 23 points 2 weeks ago (1 children)

I hate it too but they don't because everyone claims they know what they're doing and they've already tried all that stuff.

99% of the time it turns out they haven't and that was the problem.

[–] [email protected] 3 points 2 weeks ago

I don't often need support, but when i do, i try to make it clear that i kinda know the deal and i tried everything in my power to make it work for days, and calling in support isn't my first instinct. But i completely understand why they treat you like a dummy.

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