I had a better experience with T-Mobile back in their un-carrier days. Once they dropped that facade and started matching the other two I noticed a dramatic shift in pricing and support.
I don't know when the merger rules with Sprint expired, but I would guess it was probably around the same time.
I honestly have had a better experience overall with T-Mobile than with Verizon or AT&T.
That said, having three huge telecoms dominating the wireless communications industry is not a good thing.
Hell, two of those dinosaurs are direct descendents of the same company that monopolized the US telecom industry for decades.
I had a better experience with T-Mobile back in their un-carrier days. Once they dropped that facade and started matching the other two I noticed a dramatic shift in pricing and support.
I don't know when the merger rules with Sprint expired, but I would guess it was probably around the same time.