this post was submitted on 24 Sep 2024
845 points (98.7% liked)

Technology

60052 readers
2912 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 2 years ago
MODERATORS
 

Rockstar Games' servers have been under heavy fire from massive DDoS attacks in recent days, causing widespread login and connectivity issues for players of GTA Online. These attacks come in the wake of Rockstar’s recent implementation of BattlEye, a new anti-cheat system designed to crack down on in-game cheating, sparking backlash from a segment of the player base. Protesters, unhappy with the new system, have resorted to using distributed denial-of-service (DDoS) attacks to disrupt the servers, escalating tensions between the gaming giant and its community.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 7 points 2 months ago (4 children)

Companies like Rockstar certainly would meet any requests for refunds outside of very recently purchased with "Go kick rocks.". For sure they changed the rules/ experience after the fact, but you can bet it's covered in the small print of the EULA. Even if they received (and denied) 100,000 requests, they would care a bit unless they saw a significant slump in their overall sales. Sadly, a lot of their customers will be pissed about this but will be first in line buying other Rockstar games.

[–] [email protected] 7 points 2 months ago

Sadly, a lot of their customers will be pissed about this but will be first in line buying other Rockstar games.

Then they aren't pissed enough. But yes, talking the talk is completely meaningless if you don't also walk the walk, I agree.

Companies like Rockstar certainly would meet any requests for refunds outside of very recently purchased with “Go kick rocks.”

If you let them, sure. The reason we use phrases like "fight for a refund" is because these things are hard and they take effort. Like yes it sucks to have to do that and yes I understand our time is valuable, but as I see it there is value in both having your voice heard and punitively costing an offending company manhours in having to deal with you - even if you ultimately do not win the fight.

Again, the point isn't about winning or getting your money back, it's about not being passive and just accepting the things that happen to you as if you do not have autonomy.

[–] [email protected] 3 points 2 months ago

Depends on your country/jurisdiction. Consumer protection is weak in the USA, but much stronger in some other countries. It'd depend on how much it changes the experience. For example, if you buy a product because it advertises a particular feature, but then the manufacturer removes the feature in the future, that can be a reason to get a refund, at least in Australia and some European countries.

[–] [email protected] 1 points 2 months ago* (last edited 2 months ago)

I won't be buying other Rockstar games if they do this with other Rockstar games, since it means I won't be able to play them since I use Linux and they don't want to use the checkmark to enable BattlEye on Linux/Proton.