this post was submitted on 11 Aug 2024
1234 points (99.0% liked)

Programmer Humor

19187 readers
1483 users here now

Welcome to Programmer Humor!

This is a place where you can post jokes, memes, humor, etc. related to programming!

For sharing awful code theres also Programming Horror.

Rules

founded 1 year ago
MODERATORS
 
you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 19 points 1 month ago (1 children)

Send multiple all user emails stating which end to put in the water. People still call the Help Desk or email you directly, your response is forwarding them the email, they complained that it's not convenient or they get too many emails or don't have time for emails.

You send documentation and place it on the portal. they complain it's overly complicated, so you add screenshots with which end to put in the water. They still mess it up and complain about lack of instruction.

You schedule 30 minute courses, 3 times a day, every day of the week and spam out notifications to sign up. You get a total of 12 people the first 2 weeks, most of which figured it out on their own at some point but thought it was mandatory, or that there were high level secrets or Tips n Tricks you were gonna teach. When the education period ends, you still get people complaining that the times weren't convenient enough for them because they work 2nd shift or weekends.

You schedule another 2 weeks of classes, after hours and on weekends. 2 people show up, but not the ones who bitched about it.

Despite everything, your boss still sings you on your review didn't meet the needs of the organization with this rollout

[–] [email protected] 5 points 1 month ago (1 children)

Oof, I’m not in IT thank goodness, but I still feel this in my bones. I’ve had to write plenty of instructions for in-house trained users though, and it seemed just as bad. I can’t imagine what it’s like with real randos.

I’ve definitely seen some of these “please let us help you” getting sent around. And even in completely different types of organizations I’ve seen time and time again how the obnoxious entitled complainers don’t even show up.

[–] [email protected] 4 points 1 month ago (1 children)

They're just serial complainers. Even if you walk around their department with a laptop to give them 5 minute instruction, no matter when you do it it's always inconvenient to them. Some people exist solely to complain about shit

[–] [email protected] 2 points 1 month ago

Yeah, unfortunately a huge chunk of the population is so negative that complaining about the world is pretty much how they interact with it. That and they define themselves by the things they don’t like.