Meme transcription:
Panel 1 of 3: A cute dog looks asks, “pls fix problem??”
Panel 2 of 3: The dog has become upset and says, “No Info!!”
Panel 3 of 3: The dog looks very angry and says “only fix”
this post was submitted on 15 Sep 2023
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Me: Contacts tech support while providing detailed information about the issue and what I've already tried.
Support: Tells me to try what I've already tried without fully reading my ticket.
I hate this, especially when you wait several days for reply.
I understand them. Someone saying they took the troubleshooting steps doesn’t mean they took them.
Also not everyone is on the same technical level. “I pressed the button on the screen. I thought that means the modem is off!”