this post was submitted on 19 Jul 2024
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632
An angry admin shares the CrowdStrike outage experience (www.theregister.com)
submitted 5 months ago by [email protected] to c/[email protected]
138 comments fedilink hide all child comments
 

IT administrators are struggling to deal with the ongoing fallout from the faulty CrowdStrike update. One spoke to The Register to share what it is like at the coalface.

Speaking on condition of anonymity, the administrator, who is responsible for a fleet of devices, many of which are used within warehouses, told us: "It is very disturbing that a single AV update can take down more machines than a global denial of service attack. I know some businesses that have hundreds of machines down. For me, it was about 25 percent of our PCs and 10 percent of servers."

He isn't alone. An administrator on Reddit said 40 percent of servers were affected, along with 70 percent of client computers stuck in a bootloop, or approximately 1,000 endpoints.

Sadly, for our administrator, things are less than ideal.

Another Redditor posted: "They sent us a patch but it required we boot into safe mode.

"We can't boot into safe mode because our BitLocker keys are stored inside of a service that we can't login to because our AD is down.

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[–] [email protected] -2 points 5 months ago (1 children)

If it only impacts a percentage of your machines then there was a problem in the deployment strategy or the solution wasn't worthwhile to begin with.

[–] [email protected] -2 points 5 months ago (2 children)

... So your point was that it would have been better if everything went down?

There are plentiful reasons why deployments are done in parts, and I'm guessing that after today strategies will change to apply updates in groups to avoid everything going down.

Also, dear God, stop using windows as a server, or even a client for that matter. If you're paying actual money to get this shit then the results are on you.

[–] [email protected] 0 points 5 months ago

No.

My main point was that crowdstrike has always been lazy man's garbage.

[–] [email protected] -3 points 5 months ago

Also, 😂