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An angry admin shares the CrowdStrike outage experience (www.theregister.com)

submitted 4 months ago by [email protected] to c/[email protected]

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IT administrators are struggling to deal with the ongoing fallout from the faulty CrowdStrike update. One spoke to The Register to share what it is like at the coalface.

Speaking on condition of anonymity, the administrator, who is responsible for a fleet of devices, many of which are used within warehouses, told us: "It is very disturbing that a single AV update can take down more machines than a global denial of service attack. I know some businesses that have hundreds of machines down. For me, it was about 25 percent of our PCs and 10 percent of servers."

He isn't alone. An administrator on Reddit said 40 percent of servers were affected, along with 70 percent of client computers stuck in a bootloop, or approximately 1,000 endpoints.

Sadly, for our administrator, things are less than ideal.

Another Redditor posted: "They sent us a patch but it required we boot into safe mode.

"We can't boot into safe mode because our BitLocker keys are stored inside of a service that we can't login to because our AD is down.

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[–] [email protected] 193 points 4 months ago (26 children)

We can't boot into safe mode because our BitLocker keys are stored inside of a service that we can't login to because our AD is down.

Someone never tested their DR plans, if they even have them. Generally locking your keys inside the car is not a good idea.

[–] [email protected] 43 points 4 months ago (3 children)

The good news is! This is a shake out test and they're going to update those playbooks

[–] [email protected] 15 points 4 months ago

I wish you were right. I really wish you were. I don't think you are. I'm not trying to be a contrarian but I don't think for a large number of organizations that this is the case.

For what it's worth I truly hope that I'm 100% incorrect and everybody learns from this bullshit but that may not be the case.

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