this post was submitted on 06 Jul 2024
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If that information said something like “McAfee users concerned about temp files, call (800) 123-4567”, then yes. Did I suggest anything more than that? No. 🙄
Lol you never worked customer service or hell desk have you?
The kinds of people who need this message, you would have lost the second you said "temp files"
You do realize that these people were looking up contact info from a company they found because they were … wait for it … looking at files inside the temp folder … otherwise known as … are you sitting down? You really should sit for this … temp files!
Imaging that. 😳 🤣
By the way, I worked technical support for my local dialup ISP, Adobe, Best Buy (before they were called Geek Squad), and OnStar.
But sure, what you said… 😉
The point OP is making is that those people would not put 2 and 2 together to understand that the files they were looking at are called temp files, just because that's the folder they found them in. They may not even remember the name of the folder, only that it contains a bunch of files with a prefix they're now googling.
Not sure why I'm bothering explaining this to you, the way you responded makes you look absolutely insufferable, but maybe someone else who comes across this will find it useful.