this post was submitted on 05 Jul 2024
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the user is always right
The user will forget about the old UI after 2 weeks.
I still constantly bitch about not being able to pin the taskbar to the side of the screen in windows 11.
There will always be some static-friction to UI changes, even if it's a change that makes the UI more accessible overall. Everytime you alter your UI you're taxing your users as it will take them some time to adapt to the new system. You should minimize how often you do this for that reason. Additionally, sometimes you may be unaware of an unintentional feature users appreciate that you're depreciating.
I dislike your comment because it's making a lot of sweeping generalizations (like that the UI changes are actually good) and ignoring the fact that users may have legitimate complaints.
Exactly. When discord updated their mobile UI everyone immediately hated it cuz different. There were legitimately some poor decisions made, but then they went and reverted like half of it after people had started to get used to it. For example, I got used to and liked where they moved dms to and they reverted it back, but kept having to tap on the name of a channel to view the users in it instead of just swiping left.
Edit: and I'm also now used to the bad things they kept.