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EVs still have major quality problems, and it’s mostly about the software (www.theverge.com)

submitted 4 months ago by [email protected] to c/[email protected]

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[–] [email protected] 2 points 4 months ago

This is the best summary I could come up with:

Like in past versions of the survey, battery-electric and plug-in hybrid vehicles performed worse than their gas equivalents in just about every repair category measured by JD Power.

“Owners of cutting edge, tech-filled BEVs and PHEVs are experiencing problems that are of a severity level high enough for them to take their new vehicle into the dealership at a rate three times higher than that of gas-powered vehicle owners,” Frank Hanley, senior director of auto benchmarking at JD Power, said in a statement.

JD Power attributes this to major design changes in Teslas, such as the removal of traditional feature controls like turn signal and wiper stalks.

And when car owners try to find relief from terrible native software experiences by mirroring their smartphones, they run into even more obstacles.

Someone who buys a Ram truck every few years is going to report way fewer problems with their experience than someone who is taking a risk on a new brand — or even a new powertrain.

We’re in the midst of a huge shift from traditional gas-powered vehicles to high-powered computers that run on enormous batteries.

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