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McDonald’s Gives Up On ‘AI’ After Comedy Of Errors, Including Putting Bacon On Ice Cream (www.techdirt.com)

submitted 4 months ago by [email protected] to c/[email protected]

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LLMs certainly hold potential, but as we’ve seen time and time again in tech over the last fifteen years, the hype and greed of unethical pitchmen has gotten way out ahead of the actual locomotive. A lot of people in “tech” are interested in money, not tech. And they’re increasingly making decisions based on how to drum up investment bucks, get press attention and bump stock, not on actually improving anything.

The result has been a ridiculous parade of rushed “AI” implementations that are focused more on cutting corners, undermining labor, or drumming up sexy headlines than improving lives. The resulting hype cycle isn’t just building unrealistic expectations and tarnishing brands, it’s often distracting many tech companies from foundational reality and more practical, meaningful ideas.

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[–] [email protected] 1 points 4 months ago* (last edited 4 months ago)

AI has a few potentially super useful applications like an "assistant" like Apple is making, or customer support/troubleshooting (after being trained on first-party documents), or drafting/replying emails and such. They could certainly be used to collect orders in a drive-thru or elsewhere. But these companies just keep trying to shoehorn them everywhere. We are very much in the midst of an AI "bubble" and it's absolutely astonishing to me how many people seem to be unable to see that.