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submitted 5 months ago by [email protected] to c/[email protected]

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[–] [email protected] 6 points 5 months ago* (last edited 5 months ago) (1 children)

While that works for "news agencies" it's a free money glitch when used in a customer support role for the consumer.

Edit: clarification

[–] [email protected] 19 points 5 months ago

Pretty sure an airline was forced to pay out on a fake policy that one of their support bots spouted.