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Humane warns AI Pin owners to “immediately” stop using its charging case (www.theverge.com)

submitted 6 months ago by [email protected] to c/[email protected]

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Humane warns AI Pin owners to stop using charging case due to potential fire safety risk from certain battery cells.
Issue isolated to specific battery cells in Charge Case Accessory, not related to hardware design.
Ai Pin, Battery Booster(s), and Charge Pad not affected, as disqualified vendor does not supply components for those products.

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[–] [email protected] 4 points 6 months ago

This is the best summary I could come up with:

There are issues with a third-party battery cell that “may pose a fire safety risk,” the company wrote in an email to customers (including The Verge’s David Pierce, who reviewed it when it came out).

Humane says it has “disqualified” that vendor and is moving to find another supplier.

It also specified that the AI Pin itself, the magnetic Battery Booster, and its charging pad are “not affected.” As recompense, the company is offering two free months of its subscription service, which is required for most of its functionality.

The company didn’t say if it will offer a replacement charging case, only that it “will share additional information” after investigating the issue.

The company seemingly hasn’t communicated the battery issue otherwise, either on its website or its X account.

Humane did not immediately respond to a request for comment.

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