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this post was submitted on 15 Apr 2024
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Mildly Infuriating
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They do. In fact they've been caught "reselling" tickets at scalper prices without them ever having been sold a first time.
The entire scalping/resale market arguably shouldn't exist, instead tickets should be refundable within reason, at which point the organiser can issue and sell new tickets.
I’ve got season tickets and I can’t use them, or I bought concert tickets and have a surgery now.
There’s valid reasons to resell tickets, obviously scalping is different though, that’s doing it for profit. Unless I’m mistaken some places have laws for reselling tickets for more than the price in the ticket, so you can’t even scalp, you can only resell regardless.
How close up to door time should you be able to return it so they have a chance to resell it? 24-48 hours would be fine I think, but what if you’re out of that time frame? Thats why reselling exists.
I lived in a small town with a small theatre.
If you couldn't make a show, you called it in and they'd try to resell your ticket; if they succeed, you we're refunded. So there was no "due date/time" but the sooner you asked them to resell, the better your odds.
I had to think about this for a minute, but this is exactly the way to handle it. Don't allow direct transfers at all. You don't get to pick who gets your tickets (and therefore scalping can't exist.). But you still can refund your tickets (maybe with a SMALL fee) up to a couple hours before the event. I hope we don't need legislation to say they have to be sold for the same price they were originally offered for. We don't want an incentive for Ticketmaster to steal people's tickets when a venue sells out.