Programmer Humor

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When a real user uses the app (lemmy.ml)

submitted 7 months ago by [email protected] to c/[email protected]

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[–] [email protected] 41 points 7 months ago

Back in the early 1990s, I worked at a small-town hardware store chain (nuts and bolts, not computers) that was computerizing. A few weeks after we rolled it out, a customer came in with two gift certificates to purchase one item.

It seems pretty basic now, but using two gift certificates to purchase one item was simply not a requirement anyone had thought of. The system had no way to ring it up. The assistant manager of the store did the smart thing and rung it up as a gift certificate plus cash for the balance, so that the customer was good to go. They had to do some adjustments on the back end for that one sale and then update the software to allow for that situation.

I always remember that when I'm working on requirements for systems, wondering what obvious things we're not thinking of...