this post was submitted on 11 Sep 2023
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cross-posted from: https://kbin.social/m/[email protected]/t/445850

Microsoft is done supporting the original Surface Duo, three years after it first launched on September 10. The company has stated from the very start that the Surface Duo would receive just three years of OS updates, meaning today is the last day that Microsoft has to stay true to its word.

Going forward, Microsoft will no longer ship new OS updates or security patches for the original Surface Duo, meaning Android 12L is the last version of the OS it will ever officially receive. Surface Duo only ever got two major OS updates, one shy of the average three that most high-end flagship Android devices get these days.

Like I said before, I will never stop making fun of the Juicero of Android phones.

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[–] [email protected] 3 points 1 year ago (2 children)

and Apple has EOL’d products too soon as well.

What examples were you thinking of?

[–] [email protected] 7 points 1 year ago (2 children)

iPhones, for example. https://www.macrumors.com/2022/06/08/apple-user-backlash-dropping-iphone-7-ios-16/

Granted, the lifespan is longer than the surface duo, but still. Apple does the same.

[–] [email protected] 6 points 1 year ago

Oddly enough, I have an iPhone 7 I still use occasionally. It got a security update yesterday - https://support.apple.com/en-us/HT213913

[–] [email protected] 4 points 1 year ago* (last edited 1 year ago) (1 children)

6 years + 2-3 more years of security updates is a pretty good support cycle for a phone.

Complaining that the company that provides some of (if not the best) support for their phones is pretty silly. Especially considering that Google, androids gold standard is ~~a year~~ three years less than that.

[–] [email protected] 3 points 1 year ago (1 children)

Is it silly, though? Phones are essentially supercomputers at this point. It's hardly excusable that companies can't provide longer support.

[–] [email protected] 2 points 1 year ago (1 children)

They've always been computers. They just need to do different tasks than a computer would.

The phones OS is basically a firmware with how tightly integrated it is with the hardware. VS the EFI on your PC just hands everything off to windows and then it's up to drivers which may or may not be there after a major version update.

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

You don't have to explain to me how an electronic or digital phone works, but I appreciate the comment regardless.

And to be very technical: No, phones have not always been computers. I can't do Turing-complete work with a rotary phone from the 70s.

[–] [email protected] 4 points 1 year ago* (last edited 1 year ago) (2 children)

I can't say if it's what the person you're responding to had in mind but I noticed Macs have shorter supported lifespans than a comparable Windows machine. Of course there's factors like Windows being more hardware agnostic but it effectively means that today, no Mac older than 2013-2014ish/that aren't supported by macOS Big Sur isn't getting security updates. They do have options in terms of Windows (potentially), Linux, patched versions of newer macOS releases but for a user that's non-technical I think that's too soon. I was able to end my college career in 2019 by pressing my 2008 ThinkPad and Windows 10 into service. (albeit hi-res video and 3D games were naturally out of the question, it was up-to-date and got the job done - EDIT: but now that I think about it I did need patched Intel integrated graphics drivers...)

Of course, Microsoft's ditching of so many machines with the jump to Windows 11 and putting a 2025 expiration date on many machines (without bypassing or Linux) is abhorrent too and potentially renders part of my complaint moot but I still hope the ARM Macs have longer supported lifespans but too soon to say if anything will change.

[–] [email protected] 4 points 1 year ago (2 children)

Yeah, you caught it already, but I was gonna say, however good Microsoft has been about this before is irrelevant, because going forward their intentions are very clear with how little they care for backwards compatibility. The fact we have, what, 2 more years of Windows 10 support when most people still use it and can't update to 11 tells you all you need to know.

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago)

Windows 11 can still run programs made for old versions of Windows. I think it can still run Win32 programs as well.

Office products can open documents in old formats.

So yeah, they care about backwards compatibility. On the hardware front, I agree with you.

[–] [email protected] 3 points 1 year ago (1 children)

That would make sense apart from the ‘open a 30 year old laptop’ comment. There are plenty of 30 year old Macs about that will run on their original OS

[–] [email protected] 4 points 1 year ago* (last edited 1 year ago)

I didn't say 30-year-old macs wouldn't run. As the matter of fact, that would be another example of the counter-claim that a 30-yr-old Sega Genesis can still run "while a surface duo couldn't do the same."