Hey at least it told you there maximum length, i signed up paramount+ last night and it only said 42 characters was too long.
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Maybe they allow more characters during the day /s
You think that's infuriating? Imagine having an ISP that wants you to pick a password of max 8 characters.
That was the insurance corp my career came bundled with for a decade until recently.
Sunlife. Finally very slowly replacing their garbage old website.
I'll do you one better. The target redcard credit card doesn't allow non-standard special chars, max I think it was 12 chars and gets pissy at using known SQL special chars. If it wasn't for the fact it required a credit check prior to getting to that screen I would have ran so hard.
What's even more annoying is their password field says that it does support that, but if you try via the mobile app it errors out
Used to run into this more. Some legacy systems imposed password limits that seem archaic by modern standards. The authentication system was just supporting systems from before newer standards were created.
I think some of those compatibility layers outlived the systems they needed to be compatible with. The people that knew the system retired ages ago and the documentation was lost 3 or 4 "documentation system" changes ago.
Anyway, those have no place on the modern web.
I also hate these kind of websites.
I decided to be a smartass once and made a 63 character long password.
It wasn't too bad at a keyboard, though if you make a type you're screwed.
Trying to use my AD account to access admin tools on printer? I got it fixed, and immediately changed my password, lol.
What's the point? no one is brute forcing a 12-15 password if the login system has ANY login attempt protection anyway.
This seems like one of the extreme overkill things...
In password security, the longer the better.
This is only true up to a certain point
Is that point 24 - the limit they set?
Passphrases are much stronger than any 10 character password you can conjure up
Okay so I agree with you that a longer password is better but this in no way indicates clear text password storage.
Is the maximum 24 characters because their database column is a VARCHAR(24)? That's one of the first questions that I thought of. Sure, it doesn't guarantee plaintext, but it's a indicator that it may be stored plaintext, considering hashing doesn't care about length. Or at the very least whoever has had eyes on this code doesn't know shit about security, which makes me less confident in the product as a whole.
The only reason I can think of to have a maximum would be to save on bandwidth and CPU cycles, and even then 24 characters is ridiculously stingy when the difference would be negligible.
I would have thought the opposite. I remember having a familiar conversation: “we need a sanity check in the password: what would no sane person do?” I believe we cut it off at 64 characters, but I can see someone thinking 24 is kore than enough, if they’ve never used a password generator.
bcrypt hashes only the first 72 bytes. 24 characters is the max amount of 4 byte UTF8 characters when using bcrypt. Which is stupid because UTF8 is variable, but still, it's a possible explanation.
What’s more frustrating is when the password creation page is silently cutting off too long passwords and don’t inform you about it.
I've had a case in the past where I reduced my password to the limit, but after account creation, I was not able to log in.
Turns out they had an off-by-one issue, and a password with a length slightly below the limit worked fine.