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Chatbot letdown: Hype hits rocky reality (www.axios.com)

submitted 7 months ago by [email protected] to c/[email protected]

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Grumbles about generative AI's shortcomings are coalescing into a "trough of disillusionment" after a year and a half of hype about ChatGPT and other bots.
Why it matters: AI is still changing the world — but improving and integrating the technology is raising harder and more complex questions than first envisioned, and no chatbot has the magic answers.
Driving the news: The hurdles are everything from embarrassing errors, such as extra fingers or Black founding fathers in generated images, to significant concerns about intellectual property infringement, cost, environmental impact and other issues.

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[–] [email protected] 64 points 7 months ago (43 children)

It's only a matter of time 'til the "AI" bubble really pops and all those tech companies that fired too much of their workforce have to start hiring back like crazy.

[–] [email protected] 39 points 7 months ago* (last edited 7 months ago) (3 children)

While there are some bubbles that need popping, especially in board rooms - i work for a large tech company that has not fired anyone because of AI. Rather the opposite, we have been expanding our AI team in the last 5+ years and have delivered succesful AI products. There is a lot more to AI than ChatGPT. Which, while impressive as a proof of concept, is not actually useful to business.

[–] [email protected] 12 points 7 months ago

It's the same at my employer, which has wasted untold thousands on subscriptions to ChatGPT and CoPilot and all we've gotten out of it so far is a script that takes in transaction data and spits out "customer loyalty recommendations".. as if we don't already have a marketing department for that. XD

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