this post was submitted on 09 Feb 2024
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While I understand why FOSS community hates Discord, I don't know an alternative that is better at everything.
Discord's main problems:
However alternatives we have are not ideal either:
Feel free to downvote me for this, but I think that Github for support & issue tracking and Discord for community hang out spot is currently the lesser evil approach until better Foss tools arrive
The most important downside for me is: I'm looking for some information about an issue I'm having or how to install or configure something and I find none. Because all the people talk behind closed doors and googling etc doesn't help any more. Only solution is to join every Discord and platform before you start using your software and scrolling trough pages of chat messages.
I'd rather google for an error message and then be directed directly to an issue tracker where people discussed that specific problem.
Yep, that's exactly why in the end of my comment I say that I currently believe a combination of Github+Discord to be best. Github for bug reporting, Discord if you want to socialize with the community, that's what it does best
I'm somewhat fine with that. But you absolutely have to tell people to keep the discussions to random chatter and the absolute minimum then. (And internal talk maybe, if that's of no interest to the public. Once it gets important or someone asks for advice that could be beneficial to others, the discussion on Discord needs to be interrupted and switch platforms. Or be copied to a Wiki after the fact.