this post was submitted on 02 Feb 2024
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Robocalls with AI voices to be regulated under Telephone Consumer Protection Act, the agency says. I'm pretty sure this puts us on the timeline where we eventually get incredible, futuristic tech, but computers and robots still sound mechanical and fake.

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[–] [email protected] -1 points 9 months ago (12 children)

Robocalling isn't inherently bad. Utilities and such institutions that have your membership (library, gym, health care etc) should be welcome to use robocalling to notify you of useful info like emergencies or changes to their schedules. It's just the political ads, scams, and sales that need to be made illegal and punishable.

[–] [email protected] 13 points 9 months ago* (last edited 9 months ago) (8 children)

Utilities and such institutions that have your membership (library, gym, health care etc) should be welcome to use robocalling to notify you of useful info like emergencies or changes to their schedules

Those scenarios would be better handled through email or text message. Nothing that should be handled by a robocall is urgent enough to warrant disturbing people with a phone call, it should just be text or email.

An actual emergency call, requiring your immediate attention, should absolutely not be handled by robocalls. If it doesn't require immediate attention, then a call is not necessary.

[–] [email protected] -2 points 9 months ago (5 children)

Personally I want fewer text messages coming up on my mobile. I give a lot of places the landline number precisely to avoid them.

[–] [email protected] 1 points 9 months ago

I personally find calls to be much more annoying and disruptive than a text I can just ignore.

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