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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 10 months ago by [email protected] to c/[email protected]

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[–] [email protected] 10 points 10 months ago (5 children)

Over here stores are increasing their prices because people steal at the self-checkout. So they reduce costs by not having cashiers but then increase prices due to theft. Quite some logic.

You'd assume it's an easy balance to make: if (saving on cashiers - loss due to theft) > 0 implement self-checkout else don't implement.

[–] [email protected] 2 points 10 months ago

Over here they increase their costs because we have no choice but to pay it.

and frankly the amount they lose is nothing to the amount they steal.

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