this post was submitted on 04 Sep 2023
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It used to be the safe alternative to eBay... Nowadays maybe it's the opposite
Yep, just bought a new pixel directly from the Google store on Amazon. They shipped me a refurbished one that was carrier locked to Verizon. It's been 3 weeks since I shipped it back and they still haven't checked it in n for a refund. Prob never buying anything worth more 200 bucks from them again.
See, this is weird. Normally I get a refund the moment I drop it off at UPS/Kohls/USPS. They don’t even wait for the item to actually reach their warehouse most of the time. This includes a $4k laptop with a DOA thunderbolt port.
That had been my prior experience as well. I've bought and returned several more expensive items in the past, but I think they've made some recent changes to their return policy. Now they're not returning funds for expensive items until they've checked it in.