this post was submitted on 21 Dec 2023
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The thing that kills me about this sort of thing is the complete lack of accountability. Working class people at assembly plants, dealers, suppliers will all feel the sting from the drop in sales. There’s some dipshit MBA at GM who made and pushed this decision. Any rational person could see that GM is not is a position to push their own infotainment system. Car play and android auto are beloved. Not having one or both is a deal breaker for new car purchasers. We will never know who this person is. Making such an outrageously bad business decision should result thing this person being blackballed from any kind of business role. But that will never happen.
These sorts of decisions can become more understandable when we incorporate the idea that corporate politics and management structure play a huge role in decision making. If the director of the division charged with building the software is close with the CTO or c-suite, they’re going to give that person the job and just make the numbers fit by adjusting the projections.
This is what’s referred to as the “agency problem” - that the people designated to act as the agents of others (whether you consider the others to be shareholders or employees) instead make the decisions based on the benefit to themselves, that’s a conflict of interest based on level of selection.
And in three years when it turns into a disaster, the director will have moved on to a new role or new company.