this post was submitted on 12 Dec 2023
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366
A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)
submitted 11 months ago by [email protected] to c/[email protected]
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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[–] [email protected] 16 points 11 months ago (4 children)

I ran into an AI order taker at a checkers. It was very weird and generally a bad experience

[–] [email protected] 5 points 11 months ago (1 children)

I can't tell if it's AI or just text to speech. Could be someone pressing a button.

[–] [email protected] 1 points 11 months ago

It was definitely more akin to one of those awful phone lines where you have to say something to progress than someone pressing buttons

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