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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time
(www.businessinsider.com)
this post was submitted on 12 Dec 2023
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The McDonalds here had an AI prompt for like a week. I don't care because all I need to do is say the number for my mobile order and it was faster. But everyone over 30 would be screaming and yelling shit about "who are you", "what's happening", "am I supposed to talk now?". I still get stuck behind old people that struggle with actual humans at the drive thru.
General technological competence is so far behind what can be offered to consumers. People are the bottle neck, look at bear proof trash can designs. And I don't think it's getting better like it was. With the internet now packaged into 2 click apps, the majority of kids are just doing that instead of getting into FOSS and Linux like the majority of the early 2000s internet users.
I'm generally pro-automation if it can increase efficiency, but McDonalds' ordering AI is terrible. It had issues understanding their buy one get one for $1 deal and then one time I ordered a "bacon McCrispy" which was an item right there on the menu but what I got was a plain McCrispy and a side order of bacon in a breakfast container. They need to send their AI back to training. I'd really just prefer kiosks at the drive thru like they have inside. Voice is the worst way to interact with a computer IMO, but maybe that's just because most implementations suck. Voice is too open ended though, a kiosk can provide exactly what options are available and as long as it has full set of customization options I don't think that open endedness benefits anyone.
Also, over 30? Millenials grew up on the Internet for the most part. I'm 34 and grew up with computers and Internet. It was our parents' generation that fails to understand tech.
Well this kid also thinks that most people on the Internet in the early 2000s were using FOSS and Linux. He doesn't know what's going on.
People were mostly using email the way we use social media: sending pictures, dumb chain emails, chatting. Instead of Instagram, you would just go to the comment section of a magazine or newspaper and post your inane ramblings there.
Yeah, email was the social media before social media especially in the 90's and early 2000's. I got into Linux in 2005 and that's also around the time Digg and Reddit started growing. I was never into social media like Myspace and Facebook but I spent a ton of my high school days on Digg.
That said I realize most millenials didn't get into FOSS or Linux but we did use computers a ton regardless, and smartphones were available by high school/college for most of us.